Privacy Policy
This policy explains what information dealora.shop collects when you visit our store, how we use it to fulfill your orders, and the choices you have. We keep data collection limited to what is needed to run the shop and serve you well.
What we collect
Order details such as your name, shipping address, email, and payment confirmation, plus basic device and browsing data that helps the store load and function correctly.
How we use it
To process payments, ship your order, answer support requests, prevent fraud, and improve the shopping experience. We do not sell your personal information.
Your choices
You can request access to, correction of, or deletion of your personal data, and you can opt out of marketing messages at any time.
Information we collect
We collect information you provide directly, information created automatically when you use the store, and limited information from service providers who help us operate.
- Contact and delivery details you enter at checkout, including name, email address, phone number, and shipping address.
- Order and transaction information such as items purchased, order value, and payment status confirmed by our payment provider.
- Technical data such as browser type, device type, approximate location derived from IP address, and pages viewed.
- Communications you send to our support team, including the content of your message and any attachments.
How we use your information
We use the information described above for the following purposes:
- To accept and process orders, confirm payments, and arrange delivery.
- To provide customer support and respond to questions about your order.
- To detect, prevent, and address fraud, abuse, or technical issues.
- To meet legal, tax, and accounting obligations that apply to our business.
- To send service messages about your order and, where permitted, occasional store updates.
When we share information
We share personal information only with parties who help us run the store and only as much as they need to do their job.
- Payment providers that process your payment and confirm the result.
- Shipping carriers that deliver your order to the address you provide.
- Hosting, analytics, and email providers that keep the store running and help us communicate with you.
- Authorities or other parties when required by law or when necessary to protect our rights and the safety of our customers.
We do not sell your personal information. We keep it only as long as needed for the purposes described here or as required by law, and then we delete or anonymize it.
Cookies and similar technologies
We use cookies and similar technologies to keep items in your cart, remember your preferences, understand how the store is used, and improve performance. You can control or delete cookies through your browser settings; disabling essential cookies may affect checkout and other store features.
How we protect your data
We use technical and organizational measures such as encrypted connections, access controls, and limited data retention to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to reduce risk and respond promptly to incidents.
Your rights and choices
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing.
- You can request access to the personal data we hold about you.
- You can ask us to correct inaccurate information or delete information we no longer need.
- You can opt out of marketing emails using the unsubscribe link in those messages.
- You can ask us to stop certain processing where local law gives you that right.
To make a request, contact us using the details below. We may need to verify your identity before acting on a request.
Children's privacy
Our store is intended for adults. We do not knowingly collect personal information from children, and if we learn that we have, we will delete it promptly.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or the law. When we make material changes, we will post the updated policy on this page and adjust the effective information below.
Contact us about privacy
Email: [email protected]
Phone: +18188501173
Business address: dealora.shop, 8810 Tobias Ave, Panorama City, California 91402-2316, United States