ENGet in touch with dealora.shop
Questions about an order, a payment, or something you have not found on the site? Our customer service team is happy to help. Reach us by email or phone, and we will get back to you as quickly as we can.
Customer service email
For order questions, returns, and general help, email us any time. This is the fastest way to reach our team.
We reply to most messages within one business day.
Phone support
Prefer to talk it through? Call our customer service line during business hours.
+18188501173
Please have your order number ready so we can help you faster.
Mailing address
dealora.shop
8810 Tobias Ave
Panorama City, California 91402-2316
United States
Before you write
Including your order number and the email address used at checkout helps us find your order right away and answer without a follow-up round.
What we can help with
- Order status, delivery timing, and tracking questions
- Returns, exchanges, and refund requests
- Payment questions for completed or pending orders
- Help choosing between items on the site
- Anything else about shopping with dealora.shop
Customer service hours
Messages sent outside these hours are answered on the next business day. Email is monitored every business day, including holidays at reduced capacity.
Response times
Email is usually answered within one business day. If you contact us over the weekend, expect a reply on the next business day. For urgent delivery questions, calling during open hours is the quickest option.